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Tips on Important Questions Business Owners Need to Ask While Selecting a Carpet Cleaning Company in York, PA

October 16th, 2015 · No Comments

Selecting the right carpet cleaning company can become a dilemma with everyone claiming to be the best. How do you select the best company in York, PA? Our aim here will be to look at some of the questions you need to ask professional cleaners and the answers you should ideally be getting from them.

What type of training do you have?

You will find many cleaners without any kind of formal training. That is not good. Proper training equips the cleaners with the right knowledge about which solutions work correctly for specific types of carpets. Training also helps them avoid using abrasive chemicals which can damage the carpets.

What are the cleaning solutions and equipment that you utilize? Are these cleaning products approved by carpet manufacturers?

You need to make sure they use cleaning products, equipment, and methods that are certified by the CRI (Carpet and Rug Institute) and approved by the carpet manufacturers.

Do you use different cleaning techniques for different types of carpets?

All carpets aren’t manufactured using the same materials, so they shouldn’t all be cleaned using the exact same cleaning technique. The carpet cleaning company should tell you about the methods they use and which technique is most suitable for carpets in your office or business.

Can you provide references from some of your satisfied customers?

Any carpet cleaning company wanting your business should not have any problem providing you references from satisfied customers. Once you receive their references you need to call some of them and inquire about how satisfied they are with services provided by the company. This can be an excellent way of judging quality of service any company provides.

Do you fully guarantee your work?

This is one of the most important questions to ask. You need to know what will happen in case the cleaning task is not performed as expected. Will the company correct the problem at no-charge to you if you ask them? Will they refund your money if you are not happy with their work?

Do you have the required insurance for accidental damages?

You need to ensure that all the eventualities are properly covered. This is only possible if the company has the required liability and business insurance in place.

Are you ready to provide estimates and perform a pre-cleaning inspection?

A reputable and experienced company will always be prepared to offer free consulting, written estimates, and a pre-cleaning inspection. You also need to get answers for other questions such as:

  • Are they discussing water availability, structural access, and any particular restrictions prior to offering a price estimate? Any experienced company will always inquire about these issues.
  • Will they move furniture before starting the cleaning task? Ideally, the company should move furniture to perform the cleaning work in the best possible manner.

If you are looking for a commercial carpet cleaning company in York, PA, then ServiceMaster Commercial Services of York County is the company to get in touch with. We have the required experience to clean your carpets in the best possible manner. Just give us a call at 717.767.4567!

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